FREE 30-DAY RETURNS FROM FOUR MINE
Four Mine takes pride in our product quality and customer satisfaction. If you wish to return your ring – for any reason – within 30 days of receipt, we will provide you a refund or exchange, no questions asked.
For returns, simply call us at 1 (844) 234-6463 for your return merchandise authorization code and additional return instructions. For high value returns over $20,000, special return instructions may apply.
Our return policy includes:
Free Shipping - Simply print your return label, repackage all purchased items in their original packaging, include any diamond certifications, and schedule a FedEx pick-up or drop it off at your nearest FedEx location
Free Return Insurance - Our pre-paid postage labels include insurance on your purchase so you can return items worry- and hassle-free.
Please Note: Engraved rings require a $30 re-polishing fee. Failure to return a diamond certificate will result in a $250 fee.
All order cancellations are process over the phone by calling (844) 234-6463 or via email to firstname.lastname@example.org. Cancellation requests must be submitted within 24 hours of purchase or sale.
- Please allow Four Mine 5-7 business days to process returns from the date on which your return is received. Once authorized, we will immediately begin the refund process.
- Once Four Mine receives your returned jewelry, you will receive a confirmation that your return is being processed. Failure to include your Return Authorization Code or GIA certificate may result in delayed processing.
- We will then inspect your returned jewelry and may contact you if there are any questions regarding the items returned.
- Once inspected and approved, your return will be completed and you will receive a confirmation email with details about your refund.
- Refunds will be made via the original method of payment. Please allow time for the actual refund to process. A refund will generally take less than 7 business days to be completed.